comet-sparrow

Last Updated: January 2026

comet-sparrow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website comet-sparrow.com or engage with our services.

Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (name, email address, postal address)
Financial information you choose to share during consultations
Communications you send to us via email or contact forms
Service preferences and feedback

We also automatically collect certain information when you visit our website:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To respond to your enquiries and fulfil your requests
To send you administrative information, such as appointment confirmations
To personalise your experience and deliver relevant content
To monitor and analyse usage patterns and trends
To protect against fraudulent or unauthorised activity

Legal Basis for Processing

Under UK data protection law, we process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for specific purposes
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
Legal obligation: Where processing is necessary for compliance with a legal obligation
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, except where overridden by your data protection rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

To trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property, or that of others
In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Your Rights

Under UK data protection law, you have the following rights:

Right of access: You can request copies of your personal data
Right to rectification: You can request that we correct inaccurate or incomplete data
Right to erasure: You can request that we delete your personal data in certain circumstances
Right to restrict processing: You can request that we limit how we use your data
Right to data portability: You can request that we transfer your data to another organisation or to you
Right to object: You can object to processing based on legitimate interests or for direct marketing purposes

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

comet-sparrow
45 Colmore Row
Birmingham, B3 2AA
United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.